How we collect and use personal data

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Most personal information is provided directly and voluntarily by you when you engage with us in order to enquire about, or purchase, our services or products. We will collect information from you when:

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1. You sign up to our newsletter or mailing list;

2. You download an opt-in;

3. You purchase a product through our website;

4. You join a course or programme we are running;

5. You contact us for information via our website or social media channels, by phone or email;

6. You post on our social media channels, website or blog;

7. You work with us in a commercial capacity.

 

We collect this information in order to make available to you our services or products and to communicate with you in relation to our services or products. We may use the information collected to:

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1. Allow us to process a booking for a product or service which you purchase from us;

2. Create a profile for you on our client database;

3. Send you our newsletters and/or provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes;

4. Respond to enquiries you make about our services or products;

5. Ask you to take part in surveys or quiz events;

6. Ensure that content from our site is presented to you in the most effective manner for you and your computer or device;

7. Allow you to access and utilise the service or product you have purchased from us;

8. Notify you about changes to our services or products;

9. Get feedback from you regarding the quality of our services or products.

 

We will not sell or lend your personal data to third parties, or share your personal data for marketing purposes without your express consent. We will only share your personal data with third party service providers where it is necessary for the delivery of our products or services, and only where we are confident that and such third party service providers have appropriate data protection systems and measures in place that are compliant with UK Data Protection Legislation.

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We will not give consent to third party service providers or platforms to use your information, including audio and video recordings, for purposes, other than those for which the information was collected and which are necessary for the delivery of our products and services. We will not give consent for your information to be used by third party service providers for the training and development of AI modelling software, or similar purposes.

 

 

What information we collect:

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In accordance with Data Protection Legislation we only collect and process information which we require to meet the specific purposes as stated above. The information we may collect about you could include, but is not limited to:

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1. Contact details;

2. Personal details and identifiers;

3. Bank details and financial information;

4. Details about your occupation and business;

5. Details about your lifestyle and social circumstances;

6. Details about how you use our website including technical data such as IP address.

 

Occasionally we may ask for special category data if necessary for delivery of a particular service or product, such as medical information. Any such special category data will only be collected with your express consent and will be handled in line with ICO best practice guidelines for special category data. As per our Data Processing Principles we will only ask for information that is necessary to deliver our services, and therefore we encourage you not to provide us with personal data or special category data which we do not ask for.

 

Links from our website

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Our site contains links to and from other websites which are operated by individuals and companies over which we have no direct control. If you follow a link to any of these websites, please note that these websites have their own privacy and terms of use polices. We do not accept any responsibility or liability for these policies. We advise you to check the policies for third party sites before you submit any personal data to the website.